Call Center: Edit / Cancel a Gift Card

Call Center: Edit / Cancel a Gift Card

  1. Access the gift card to be edited or canceled. Two methods:
    - In the “Gift Cards” table, rest your mouse on the record, click the double arrows at the end of the record, and select Edit; or
    - Click on the gift card to open it, then select Actions > Edit, or click the Edit button at the bottom of the window.
  2. Make the necessary edits. If you need to cancel a gift card, change the Is Active field to False.
  3. When finished, click Save to save your changes.