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Shopping Cart Connection Actions - Sync Fields

Shopping Cart Connection Actions - Sync Fields

All of the Infoplus Shopping Cart Connections have three fields that control the automation for the carts.  They can be turned off or on as needed. These fields are not cart specific and are available for every Infoplus Shopping Cart Connection. 


If you are needing more information about Shopping Cart Connections as a whole, see this article.

Fields

Sync Order

  • True/False Option 
  • This field controls the flow of orders from the Shopping Cart to Infoplus.  
    • If True, Orders will sync to Infoplus automatically.
    • If False, Orders will not sync to Infoplus automatically.

Sync Inventory

  • True/False Option 
  • This field controls the flow of inventory from Infoplus to the Shopping Cart.  
    • If True, Inventory will sync to the Shopping Cart automatically.
    • If False, Inventory will not sync to Infoplus automatically.
  • Infoplus uses the Orderable Quantity field from the Item table to sync inventory levels to the Shopping Cart. 

Note: If a product is at zero inventory, Infoplus will still tell the shopping cart connection that they can sell the item if Backorder is turned on. To control this behavior and prevent sales if an item has zero inventory, you will need to tell your shopping cart connection to stop orders for items with zero inventory.

Sync Tracking Data

  • True/False Option 
  • This field controls the flow of inventory from Infoplus to the Shopping Cart.  
    • If True, tracking numbers and fulfillment status will sync to the Shopping Cart automatically.
    • If False, tracking numbers and fulfillment status will not sync to Infoplus automatically.
  • Note: Some carts require specific things to be set up in the Cart for this to work automatically (eg Shopify requires Products to be set as Fulfilled by Infoplus.  See the unique Cart's Setup Wiki to confirm there is nothing extra that needs to be added: Shopping Cart Connections Overview

Use Cases

Testing Shopping Cart Connections

It is strongly suggested to not have Sync Inventory and Sync Tracking turned on during testing. The reason is that if the cart is not a "stage" site, then it will send the inventory levels from Infoplus (which most likely are inaccurate) and mess up the stock levels in the cart. Also, if Sync Tracking is turned on and the test Orders are shipped, it will be communicated back to the Shopping Cart that the Order has been fulfilled (when that information needs to come from operations, not Infoplus testing). 

3PL Client is Managing their Inventory Levels

This scenario would have the inventory sync set to false and would require the owner of the shopping cart to update all of the inventory levels manually.