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Call Center: Delete a Key Code

There are two methods you can utilize to quickly and easily delete a key code in the Infoplus Call Center.

Call Center: Delete a Key Code

  1. Access and delete the key code. Two methods:
    - In the “Key Code” table, rest your mouse on the record to be deleted, click the double arrows at the end of the record, and select Delete; or
    - Click on the key code to be deleted to open it, and select Actions > Delete.

  2. Click OK to confirm the deletion. The key code is deleted.