How to Rate Shop in Infoplus

To set up Infoplus to Rate Shop for one carrier or multiple by finding the cheapest or fastest service for the same company (e.g., UPS, FedEx), follow the steps below to set up and execute rate shopping from the Carrier table.  

There are currently two ways to rate shop in Infoplus:

• Method 1 : During the initial stages of the fulfillment process
• Method 2 : At the Ship Station in the Mobile app

Method 1 : Rate Shopping during the fulfillment process

Prerequisites:

• Pre-Cartonization: To provide accurate carrier rates, Infoplus will need information (dimensions, weight, etc) on the packages/parcels on your orders. Because of this, Infoplus requires your orders to be pre-cartonized to get accurate rate estimates.
  • Please see our knowledge base article, How to Automatically Pre-Cartonize Orders, to learn how to set up pre-cartonization rules and triggers to automate this process.

• Parcel Accounts: Create and configure your parcel accounts for the carriers you want to compare. For more information on how to create an configure Parcel Accounts, please see our knowledge base article, Create a Parcel Account.

Setting Up Rate Shopping:

1. Create a Rate Shop Carrier

• Access the Carrier Table in one of two ways:

  • Dashboard: Navigate to "Apps" > "Manifest Setup" > "Carrier" Table.
  • Quick Actions: Press the period key and select "Carrier" from the list.

• Click "Create New."

• Select "Rate Shop" in the Carrier Company field.

• Enter a descriptive name (e.g., "Cheapest - UPS," "Fastest - FedEx").

2. Configure Rate Shop Options

• Rule: Choose the "Cheapest" or "Fastest" rule based on your preference.

  • Cheapest: will select the service that can ship the parcels at the lowest cost out of the options set. NOTE: Do not include UPS 1st day air carriers. Air carriers will never be the cheapest service.

  • Fastest: will select the service that will deliver the parcels the quickest.

• Script (Optional): If you need custom logic, add a script to customize how the Rate Shop chooses a carrier service. See more information here: Rate Shopping Fastest and Cheapest Example Script.

  • the parcel accounts you want to include in the rate comparison.

    Parcel Accounts: click Add to add the parcel accounts you want to include in the rate comparison

  • Parcel Accounts in the drop-down list are accounts you have already set up on the Parcel Accounts table and Carriers table.

  • Do not include UPS 1st day air carriers. Air carriers will never be the cheapest service.

  • Do not include unsupported non-parcel carriers or duplicates. This may lead to errors or missing rates.

• Carriers: click Add to put the specific carrier services that need to be taken into account for the service. Click Save.

Running Rate Shop:

A) Manually

Here are a few options for manually running Rate Shop:

1. Direct from the Order Table:

• • Click on the "Apps" tab.
  • Click the "Fulfillment" App
  • then select the "Order" Table.
  • Select the desired order, then click the "Actions" menu and select "Rate Shop Orders."

2. Using the Quick Actions Shortcut:

• • Press the period (.) key on your keyboard.
  • Choose "Rate Shop Orders Process" from the Quick Actions list.
  • Select orders then under the "Actions" menu (top right), select the "Rate Shop Orders" option

• • Click "Next" to rate shop the selected orders

B) Automatically

• In the event that the carrier is not configured for Rate Shop, or if any other issues arise during the automated Rate Shop process, an alert will be generated on the alert table providing details about the error.

Method 2 : How to Rate Shop at Ship Station

Set up and execute Rate Shopping at the Ship Station to control the cost, speed, and carriers used when shipping orders. Users have the ability to Rate Shop from the Ship Station in the mobile app.

What Settings are Related to Rate Shopping for Ship Station?

These settings can be found on the Ship Station Criteria tab on the Warehouse table. To enable rate shopping at Ship Station, users will need to manage the value in the field Allow Rate Shopping.

1. If set to "True," users can Rate Shop at Ship Station if the Order has a Rate Shop carrier.

2. If set to "False," users cannot Rate Shop at Ship Station, even if the Order has a Rate Shop carrier.

What Orders Can I Rate Shop at Ship Station?

There are three types of orders that can undergo rate shopping at Ship Station:

1. Orders that have been cartonized through fulfillment

2. Orders packed at the Pack Station

3. Orders packed at the Ship Station

How do I Rate Shop Cartonized Orders at Ship Station?

If the Ship Station Criteria Weight Check Packed Orders is false upon selecting the order in the Ship Station, the order will be rate shopped and the results will be displayed to the User. The User will then select Produce Labels to generate the PDF label.

If the Ship Station Criteria Weight Check Packed Orders is true, the User will need to verify the weight prior to rate shopping. If the weight entered varies from the cartonized weight, the weight entered by the User will be the value used for rate shopping.

How do I Rate Shop Orders Packed at Pack Station?

Rate shopping orders packed at Pack Station follow the same process as above (for Cartonized Orders).

How do I Rate Shop Orders Packed at Ship Station?

After packing the Order, the User will select Ship Orders. After that, rate shop results will be displayed to the user. The user can then select Produce Labels to generate the PDF.