Call Center: Access the "Gift Card" Table

Call Center: Access the "Gift Card" Table

The “Gift Card” table includes all gift card orders in Infoplus. A status of “Fulfilled” means the customer can use the gift card. The status of “ordered” means the gift card has been ordered but is not yet fulfilled. See Fulfill a Gift Card for more information.


Two methods in which to access the “Gift Card” Table:

  • From the Dashboard: Click the “Account Management” tab, click the “Call Center” App, then click the “Gift Card” Table.

  • From the Quick Actions shortcut: Press a dot (period) on your keyboard, then select “Gift Card” from the list of Quick Actions.