Call Center: Edit a Key Code

Learn how to quickly and easily edit a key code in the Infoplus Call Center.

Call Center: Edit a Key Code

1. Access the key code to be edited. Two methods:
   - In the “Key Code” table, rest your mouse on the record, click the double arrows at the end of the record, and select Edit; or
   - Click on the key code to open it, then select Actions > Edit, or click the Edit button at the bottom of the window.
   
   
2. Make the necessary edits.
   
   
3. When finished, click Save to save your changes.