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  3. Step 12: Order Fulfillment / Picking

Fulfillment Processing Version 2.0

Utilize the Fulfillment Version 2.0 (Beta) for faster processing and enhanced features in Infoplus.

Fulfillment Processing Version 2.0

As of September 1, 2017, Infoplus has released version 2.0 (beta) of Fulfillment Processing. In this new version of order processing, we have focused on radically changing the speed of the allocation phase of order processing, while maintaining complete backward-compatibility with version 1.0.  This means that your fulfillment operations will continue to function the same as they have in the past, only you'll get that work out of Infoplus faster than ever before.

To use the new version, you must select it when you run a Fulfillment Process, or you can save it as part of your Fulfillment Plans, and it will automatically be used when those Plans are ran. If you run a Fulfillment Process and do not specify a version, you will get version 1.0 as you have in the past.

If you run a Fulfillment Plan that either doesn't specify a version, or specifies version 1.0, you can use version 2.0 by choosing the Customize Existing Plan option on the Fulfillment Type screen, then selecting Version 2.0 (beta) on the Setup screen:

After you have ran a Fulfillment Process, you can confirm which version of the program was used by checking the Allocation Details tab on the Viewing Fulfillment Process screen.  You can also see Version as a column on the Fulfillment Process table, and you can get more information in the Fulfillment Process's Audit about which version was used and why:

If you encounter an error running a Fulfillment Process using version 2.0 (beta), such as the one shown below, your orders should be reset back to the On Order status, and you can try the process them again (using either version).  

In addition, the Infoplus support team will receive an automated alert if this happens, so that we can immediately begin to diagnose and fix the issue, but please feel free to also contact our support team, and reference the process number listed in the error message, to help us help you.