This Week’s Release: Smarter unfulfillment, expanded 3PL billing filters, and a new way to track your dock inventory.
Our latest release is focused on giving your team greater accuracy and confidence across key workflows. This update brings targeted fixes to the Unfulfillment process, expanded Fulfillment Plan filtering for 3PL Billing, and a new Dock Date capture on Item Receipts — so you always know when inventory hits your dock. We’re committed to making every release count - for your team and your operations.
Users can now filter records in the Order Activity, Order Line Activity, and Carton Activity Tables by their associated Fulfillment Plan — making it easier to bill based on specific fulfillment plans.
Please Note: This filter will only apply to new activity records created through the populate billing data process. Existing records will not be backfilled.
We've made continued investments in the unfulfillment process to ensure your team has a smooth, reliable experience across even the most complex order scenarios.
Smarter Unfulfillment: When the same SKU/PO combination exists across multiple Lines of Business, InfoPlus identifies and updates the correct Line of Business during unfulfillment — ensuring the right record is always handled accurately.
Backorder Handling: Backorder lines with no shipped quantity are processed with precision during unfulfillment, maintaining consistent and predictable behavior on orders that never left the warehouse.
Kit on Demand Orders: Hybrid allocation scenarios involving Kit on Demand unfulfill seamlessly, supporting your team across even the most complex order configurations.
Cartonized Orders & Rate Shopping: Cartonized orders can be unfulfilled and immediately followed by rate shopping, keeping your workflow moving without interruption.
Track exactly when inventory hits your dock — not just when it's received. You can now capture a Dock Date directly on the Item Receipt record when receiving with the Modern App.
To enable this feature, a Dock Date setting must first be configured on the Receiving Criteria Scheme assigned to the item. The Dock Date can be set to one of three options: Disabled, Optional, or Required.
Once configured, the Dock Date field will appear accordingly during the receiving process in the Modern App — either as an optional or required field depending on your selection.
Please Note: Quick Receipts do not follow the Receiving Criteria Scheme configured on an item. If the Dock Date is set to Required, users will still be able to complete a Quick Receipt without populating the Dock Date field.
For customers using the automatic process to convert parcel services from USPS First Class to USPS Ground Advantage, orders will now correctly maintain their On Order status after being edited — no longer reverting to Pending unexpectedly.
Our team is actively monitoring the latest TikTok Shop platform updates and working closely with our integration partners to ensure a seamless transition ahead of any changes. As always, our priority is keeping your social commerce shipping fast, compliant, and uninterrupted — so you can focus on selling while we handle the rest.
Starting this release, we're sharing quick tips to help you get the most out of InfoPlus — straight from the team that knows it best.
Pro Tip 💡: Cart sync acting up? Before deep-diving into settings, try the "Off-and-On" trick for your order and inventory sync in the Shopping Cart Connections Table. It's the fastest way to resolve minor connection glitches.
Pro Tip 💡: Automate your packing process with Cartonization. If your team is manually selecting box sizes at the pack station, InfoPlus Cartonization can handle that for you. Set up your carton types and let InfoPlus recommend the right box based on item dimensions — faster packing, less waste, and more consistent shipments.
Building great software means making hard choices about what to build next. We read every request, and your feedback genuinely shapes our roadmap — but we also know that "we're listening" only means something if we follow through.
Here's what you can count on from us:
We'll be straight with you. If a feature you care about isn't on the near-term roadmap, we'll tell you — not leave you wondering.
We'll keep the conversation going. Priorities shift, and your voice matters. We'll share updates as things change.
We'll offer alternatives when we can. For specialized or time-sensitive needs, our Pro Services team can work with you directly to bring your vision to life on your timeline.
Have an urgent need? Submit a Pro Services Request
We're Here for You. Questions about these updates? Need a little extra support? We'd love to hear from you. Submit a Support Ticket