Our Values Have to Mean Something

Customer Success is Our Success is a passion for us. It's never as simple as 'doing the thing' for us. It's putting in the effort to understand the ultimate goals of our clients to create long lasting solutions that garner long lasting partnerships. With our customers ultimate success as a core focus for every team at Infoplus, the results are better for everyone involved. 

Continuous Improvement is our life blood. You see it in the constant enhancements to our software and we see it in our own personal development. We never let "the best" become a deterrent to "the better". There are no magic bullets out there, we accomplish great things through incremental improvement in all things or 1,000 lead bullets. When we look back 6 months, 1 year and beyond there are no "A HA" moments. Just consistent, continuous improvements to all things that have taken us to where we are and where we're going.

Positivity and Optimism isn't a bunch of 'rah, rah' contrived happiness. For us it's a deeper understanding that we along with our clients control where this ship is headed. When things get hard and uncomfortable we don't expect each other to put a smile on and act as if everything is ok. It's attacking those situations with the understanding that the path forward is completely in our control. With that mind set, it's hard not to have an optimistic outlook. 

Focus on Results as in any business, is getting to the end goal. We take a slightly different approach. For us it simply means 'Don't get stuck in the muck'. Reaching the objective in front of us is what matters and climbing every hurdle along that path is a necessity. With the objective as our focus, it lends way to different, more creative ways of achieving it. If the plan in front of us needs changing, we don't march on (get stuck in the muck) we shift with the end Result as our main focus.

Doing What it Takes is no more than 'grit'. We all have days full big and little things to accomplish. If we aren't careful the little things can easily fill every day, all day. What we know is that the smaller daily activities are 'easier' and 'instantly rewarding', but we also know the big things are what make this company better in the long run. So doing what it takes, to us, is doing that big hard thing anyway. Yes there's enough little things to fill your day, but the things that challenge us are the things that make us better, so do what it takes to get those done.

Our Beliefs are Bigger than Never Giving Up

We believe we've created a company that can level the playing field. Couple that with a passion for truly finding great solutions for our customers and ourselves it turns into a much bigger belief. The belief that everyone can be their own Amazon with the right tools at their disposal. Wanting to ensure that belief becomes a reality is what drives us to never give up, always look for change, and never look for a magic solution.  Sheer will, effort and continuous improvement are what will bring our beliefs and our passion together.