Your Challenges / Switch with Ease

    How to avoid headaches when changing your warehouse software.

    With InfoPlus, our experts lead you through every step of WMS implementation, from discovery through onboarding, launch and every change your business makes after that.

     

    We see onboarding as the start of our business partnership, not the finish line. It’s a concept we call Evergreen Enablement. The best part? You're always in control.

     

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    Hear from those who’ve been where you are.

    InfoPlus has been the perfect tool to help us make this transition. For one, their onboarding team has been awesome. They took the time to understand our unique needs and helped us develop the perfect process for our operation. Prior to InfoPlus it would take us a full day to fulfill 150 orders, with InfoPlus it takes us a little over an hour and we now have better quality control! We're very happy with our partnership and are looking forward to growing our business with them. 

    Jeff O
    Director of Operations

    Hear from those who’ve been where you are.

    We did not have to purchase any additional hardware in order to implement Infoplus in our warehouse. The web interface is fast and intuitive and the mobile apps for Android and iOS allowed us to avoid buying expensive, single purpose scanners. The implementation process not only showed us how to use the product but was also provided great training on industry best practices. Support has been rock-solid and very responsive.

    Michael P
    CFO

    How InfoPlus helps you take control from day one.

    You're always at the center. We take a hands-on approach to wrap our system around your existing workflows. That flexibility follows you as your business changes and grows.

     

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    Personalized Kick Off

    The InfoPlus onboarding team will take a deep dive into your operations and your objectives. We’ll learn more about your systems, your required integrations and find ways to help you work better.

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    Virtual and Onsite Process

    While most of our onboarding process can be performed virtually, we do find the most success when we are able to include onsite visits to move the process forward.

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    Contracted Launch Date

    Once we know where we’re headed, we’ll make a mutual commitment, writing a launch date right into your contract.

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    Effortless Data Migration

    Data powers your business, so never fear: we won’t miss a bit. We’ll seamlessly migrate your information to keep things moving smoothly.

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    Immediate Integration of Advanced Features

    From fulfillment to parcel rate shopping, automated 3PL billing and smart labor planning insights, our exclusive integration reaches across multiple environments.

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    Customization and Configuration

    Here’s the real InfoPlus magic: We’ll fine-tune nearly every aspect of our warehouse software to make it work the way you work. Need custom workflows, functionality or reports? We’ve got you.

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    Set Up to Scale

    Right from the start, your InfoPlus warehouse management software will be able to handle sudden growth and seasonal spikes with ease.

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    Expert Training and Ongoing Support

    Our comprehensive training program ensures you and your team are ready to go on day one. And we’re always there with the support and resources you need to make the most of InfoPlus.

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    Launch, and beyond.

    We're there when you go live, of course. With our exclusive Evergreen Enablement, as you add clients, open new facilities or move into new verticals, your Business Solutions Team can tune your ecosystem to match.

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    The InfoPlus Promise: Evergreen Enablement

    You're never done onboarding. You're growing, and we grow with you.

    Evergreen Enablement is an ongoing relationship. Your dedicated Business Solutions Team stays by your side as long as you're an InfoPlus customer, continually adapting the platform as your business grows and changes.

    Four experts, committed to you at every step

    When you work with InfoPlus, you’ll work with the same four team members throughout the relationship. Every member of our team has experience in the field. They’ve run warehouse management systems before supporting yours.

    Solution Consultants

    They guide the journey, fusing how you actually run with how the system works, and keeping that current as your business changes. 

    Solution Engineers

    They go deep into the application, configuring and extending InfoPlus to fit your operation, from the first build to every new workflow.

    Support Specialists

    They keep your day to day running, resolving questions quickly, pulling in the right expert to find the right solution every time. 

    Account Managers

    They stay ahead so you can, too, with regular check-ins so your system meets your growth sooner rather than later. 

    What does that mean for you?

    This is a business consulting relationship, not technical support. This team is dedicated to continue to shape your system around the best possible experience for your team. 

    Business process consultants, not technical support.

    We don't just answer where a button is. We learn how you run, tell you what good looks like, and shape the system around it.

    Built for growth, not just go-live.

    New clients. New verticals. Even a new warehouse. These are the business-changing moments InfoPlus was built to help you navigate. 

    Advice that never stops.

    Need some expert direction before you meet with a new client? We're here with the answers. And that same approach continues long after you go live with us. 

    How InfoPlus is different.

    The SaaS Standard

    Onboard fast, then hand off to a support queue. Speed is the headline, and the relationship cools after go-live. The unspoken risk: outgrow the platform, and you start over somewhere else.

    InfoPlus

    Onboarding never ends. The same expert team is there when you grow, deepening their mastery and reconfiguring as you scale, so you never outgrow the platform, and never face the disruption of moving.

    Discover the InfoPlus onboarding difference.

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    Onboarding success fueled by our proven processes

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    Industry expertise focused on your onboarding success

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    Switching WMS FAQs

    We can help you identify if it’s time to make a change. But in our experience, if any of these are happening, it may be time for a switch:

    - Frequent stock discrepancies

    - Difficulty scaling operations

    - Slow order fulfillment

    - Limited integration with other systems (e.g., ERP, CRM)

    - High operating costs due to manual processes

     

    We’re all about making this process as easy as possible from day one. While there are more interim steps, here’s how our most successful clients have approached the process:

    Needs assessment. Evaluate your current system’s limitations and define the features needed in the new warehouse management system. Be sure to get input from all relevant stakeholders, including managers, end users, customers and partners.

    Vendor selection. Research multiple warehouse management software vendors to find one that aligns with your key requirements. Talk with multiple members of their team to ensure your values and approaches are compatible, in addition to exploring any technical requirements you may have.

    Data migration. Be sure your vendor has the infrastructure and expertise to ensure a smooth transfer of data from your old system to the new one. 

    Training and onboarding. Provide comprehensive training to managers and users before you launch.

    Testing and implementation. Test the system before full deployment to make sure all features work as expected.

     

    We recommend you implement the system in phases, starting with non-critical processes. This allows to train staff ahead of time and ensure data migration is complete and fully tested. At least in the beginning, have a fallback plan in place to revert to the old system if you run into unexpected issues.

     

    InfoPlus offers data migration services as part of our implementation process. It involves transferring inventory records, purchase order histories and other vital information from your old system to the new one. This process requires meticulous planning to avoid data loss or corruption—but we’ll be with you at every step.

     

    We see onboarding as the beginning of a business partnership, through Evergreen Enablement. The same Business Solutions Team that starts with you stays engaged every day. And as your business grows more complex with new clients, new rules, new requirements, we'll adapt your InfoPlus install to match. 

    Ready to switch?

    We make it easy to start using InfoPlus in your warehouse. We’ll have you up and running in weeks—faster than any other WMS.

    See how InfoPlus implementation works