- Solutions Overview
- Inventory Management
- Shipping & Orders
- Add-On Modules
- Customer Success
Infoplus released a product update last night. The highlights of this release are multiple bug fixes throughout the application to improve the user experience. Don’t forget that API V3 is now available for all Infoplus users! Continue reading to learn more about these updates and how they impact Infoplus users.
Starting in mid-September, Infoplus is introducing API Rate Limiting. This means if a call to the API exceeds 20 calls per second per user, a 429 error will occur. Rate Limiting will ensure all users experience a more stable version of Infoplus by ensuring scripts that hit an error state do not run on repeat and overload the API affecting all Infoplus users.
Please look for additional updates related to API Rate Limiting in the coming weeks.
There are some cases where an empty Load may still be attached to an Order. If a utilizing the Loads or Ship Station mobile apps to attempt to ship the empty Load, users may be prompted to fill out information about the Load (such as the weight of the pallet), only to receive an error that the Load is empty after filling out all of the prompted information.
Now, the user will immediately receive an error message (noted below) when attempting to ship an empty Load, rather than being prompted to enter any information about the Load.
The error message associated with attempting to ship an empty Load:
When receiving an Item that requires users to enter an Expiration Date, users were able to enter incorrect formats for the year on the date (such as 08/23/22222), which would put the Item Receipt in a bad state. Now, Infoplus requires the year number to be in a standard (mm/dd/yyyy) format for the Expiration Date.
If the year is entered in an incorrect format, the user will receive an error message, see below:
In the 3PL Billing Module, when users would generate Invoice Worksheets, in some cases the Invoice Worksheet would be stuck in a state of “Running,” which effectively “hides” the Invoice Worksheet from appearing in the Invoice Worksheet table. Now, when users generate Invoice Worksheets, they will immediately move into the “Draft” state, which ensures users can always view them on the Invoice Worksheet table.
There was a mapping issue in the backend of Infoplus that caused the N3, N4, and W03 segments in the 945 EDI Document not to populate. This bug has been addressed and users should see successful 945 EDI Document sends with all the required data.
The ‘Tax Identifier’ field was hidden when passing data from Infoplus to EasyPost for Orders. This specific information was required for orders and shipping with FedEx Cross Border. The ‘Tax Identifier’ field for Orders is now successfully passing to EasyPost.
We are always updating, editing, and adding new Knowledge Base articles to better address common questions and scenarios our clients bring to us. Check out these recently new or updated articles for insight into best practices within Infoplus:
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