- Solutions Overview
- Inventory Management
- Shipping & Orders
- Add-On Modules
- Customer Success
Infoplus has added fields on the Order table for Gift To and Gift From, and has expanded its Shopping Cart Connection monitoring.
In addition to the Gift Message field on the order table in Infoplus, there are now fields where you can specify Gift To and Gift From. Look for these fields under the Messages tab when editing or viewing an order. You can also set values in these fields in Bulk Load or through the Infoplus API, These fields can be pulled into packing slips, or email confirmations, to give your customers a more personalized gift order experience.
To help stop any single transaction from being missed, Infoplus has expanded its internal monitoring program that does a daily reconciliation between Infoplus and your Shopping Cart Connections, to now include Shopify, BigCommerce, and Magento 2. This program has been successfully catching missed orders for Magento 1 for over a year, and will now provide the same double-check for these additional cart types.
To put it simply, this program will scan your cart every day, and for any orders that should have been communicated to Infoplus, but were missed, it will make a secondary attempt to import those orders. It will also notify our support teams if any other transactions didn't go through, such as marking an order as shipped.
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