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This release contains helpful enhancements to ensure efficiency in your workflow!
The Headlines:
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Streamlined Serial Number Entry
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Smarter Weight Checks at the Ship Station
Streaminled Serial Number Entry
We've made it even faster to record serial numbers for your outbound orders! Previously, you had to select a specific item (SKU) on an order before you could start entering serial numbers. Now, you can begin scanning or typing in serial numbers immediately after identifying the order, when you see this screen:
This improvement cuts down on extra clicks and gets your team moving quicker.
Plus, once all your serial numbers are recorded, you'll find a handy link to take you directly to the Ship Station app, making your workflow even smoother:
Smarter Weight Checks at the Ship Station
We've refined the Ship Station experience to ensure weight checks behave exactly as you expect, especially when you're processing orders by scanning carton labels.
Previously, some users noticed that even if they had turned off the "Weight Check Packed Orders" setting for their warehouse, the system might still ask for a weight verification when working in carton mode. This bug has been squashed!
Now, whether your orders were pre-packed by our cartonization feature or packed at a pack station, the Ship Station will correctly follow your "Weight Check Packed Orders" setting. If you have it turned ON, you'll be prompted to verify carton weights. If it's turned OFF, you won't be asked. This means a smoother, more predictable workflow for your team, ensuring you only perform weight checks when it's truly needed.
Feature Highlight
In case you missed it, take a look at our new Returns feature we released last month.
We are thrilled with the response to it and how users have been able to take advantage of it.
If you haven't checked it out, take a minute to look it over and see what benefits you can gain from incorporating it into your operations!
R e t u r n s
Returns is designed with workforce efficiency in mind, following a clear and logical flow. Starting with a Return Order directly linked to the original sale, your team can quickly determine the next best action: either reshipping the items for a swift resolution or initiating a straightforward return-to-stock process.
This intuitive three-step approach – Create, Decide, Act – simplifies training, minimizes errors, and ensures your warehouse staff can handle returns quickly and effectively, freeing up valuable time for other critical tasks.
Understanding this efficient workflow is key to strategically assigning user permissions and optimizing your team's productivity.
Excited to see the new Returns feature in action?
We've curated a dedicated playlist of videos to walk you through its intuitive workflows, step by step.
For those seeking a deeper dive, our comprehensive Knowledge Base is packed with articles providing in-depth explanations and best practices.