Customer Benefits

Keep them informed to keep them as customers 

WMS Customer Focus

Customer Focused Features

Exceed your customer's expectations

We all have customers to serve whether in eCommerce, 3PL, wholesale or internally. Giving them the products, service and information they need - when they need it - makes them raving fans. It's at the core of what we do at Infoplus so that you can create the same benefits for your customers.

Shipment Tracking - Real-time information on every packaged shipped from your warehouse available to you and your customers. 

Confirmations - Receipt and Shipment confirmation notifications sent directly to the inbox of every customer.

3PL Customer Portal - Give them access to the data they need with unique customer user accounts.

Report Builder - No more time spent creating reports for customers, create it, schedule it, forget it. Report builder sends user defined reports directly to customers inbox.

Omni-channel Inventory Management - Ensure your customers know exactly what's in stock and when they can expect to receive it. No more overselling (unless you want to).

Backorder Management - Wait for everything to arrive in your warehouse or automatically notify them of an unexpected backorder.  Either way, an informed customer is a happier customer.

Performance Metrics - Tracking is improving. See exactly how your teams are performing by creating and tracking the metrics that matter to your business and manage operations against those benchmarks. A healthy warehouse translates to healthy customers.

Epics

Things we feel passionate about

We Love To Chat

From Support, Onboarding, Consulting, Engineering, and Professional Services, we love to talk shop. 

We are happy to help, and when we can't, we will put you in contact with those who can. 

Let's Get In Touch

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