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March 30, 2022

Infoplus Product Update - March 30, 2022

The Headlines:

Infoplus is focused on fixing outstanding bug fixes, and long-term speed and stability updates to the software. Here is what was released in last night’s product update:

  • Print Note Update: Download New Version for Infoplus Local Connect
  • Bug Fix: Add Item Activity ID Field to the Infoplus Application
  • Bug Fix: Items Set to “Ship Solo" Cannot be Cartonized if Only Line Item on an Order
  • Bug Fix: Interactive Receiving Error Related to Sorting Logic
  • Bug Fix: FedEx SmartPost Not Adding Parcel Account to Orders
  • Bug Fix: NullPointer Causing Inaccurate Inventory Reports in Some Places
  • System Speed and Performance Updates
  • Coming Soon: API V3

Print Node Update: Infoplus Local Connect New Version Available

Infoplus LocalConnect is a plug-in that allows the software to detect and use installed printers and scales. To automatically print parcel labels to local printers and read/input scale values, users first need to install LocalConnect.

As of March 2022, there is an updated version of LocalConnect that all Infoplus systems that are connected to any scale or printer will need to download and install. 

Depending on your system’s operating system, please click on the appropriate link below to update your LocalConnect: 

Windows: https://dl.printnode.com/client/infoplus/4.26.12/Infoplus%20LocalConnect%204.26.12.exe 

Mac: https://dl.printnode.com/client/infoplus/4.26.12/InfoplusLocalConnect-4.26.12.dmg 

Learn more about
Infoplus Local Connect and How to Set Up Printers.


Bug Fix: Add Item Activity ID Field to the Infoplus Application

The Activity Table in Infoplus has a field called Item Activity ID, which is available via the Infoplus API. However, it was discovered that if a user downloads a user report from the table in Infoplus, the Item Activity ID field was not included in the download file (unless accessed via the API). 

Now, the Item Activity ID is available to export via the Infoplus export function on the Activity Table. The Item Activity ID shows sequentially generated numbers associated with any activity that occurs to the item, such as an adjustment, allocation, damage, etc. 

The Item Activity ID field is also available to add as a column and as searchable criteria on the Activity Table.


Bug Fix: Items Set to “Ship Solo" Cannot be Cartonized if Only Line Item on an Order

This bug caused cartonization to fail if an item was set to ship solo in the item operations tab. If you processed an order with ship solo enabled, you would get the error: “This SKU was unable to be packed” on the Fulfillment Process Table. 

An internal update was required to fix this issues and now users should not encounter any errors when trying to cartonize with items set to ship solo.


Bug Fix: Users Unable to Select an ASN When Interactive Receiving 

A bug was discovered that caused Interactive Receive to error out with an unclear message, “an unexpected error has occurred” when users tried to select an ASN. This error was due to Infoplus not recognizing SKUs that started with both letters and/or numbers and failing to sort the ASN.

This error has been addressed so Infoplus can recognize and properly sort Interactive Receiving Receipts that have SKUs that start with both letters and/or numbers in the same batch.


Bug Fix: FedEx SmartPost Not Adding Parcel Account to Orders

If using FedEx SmartPost as a parcel account override for either a LOB or an Order Source in Infoplus, users would encounter an error that stated “The order does not have a parcel account assigned” and the orders that landed in the application would not get assigned properly to the FedEx SmartPost carrier. 

Now, users can add a parcel account override to FedEx SmartPost and see incoming orders get assigned to the correct parcel accounts.


Bug Fix: NullPointer Causing Inaccurate Inventory Reports in Some Places

A unique set of variables caused the NullPointer exception in Infoplus to misread data, results in inaccurate inventory reports. This issue has been resolved and only affected one customer at this time.


System Speed and Performance 

The Infoplus Development team is working to improve overall system speed and performance, specifically related to order processing times. Look for more specific updates about Order Speed in the coming weeks.


Coming Soon: API V3

Look for continued updates as the Infoplus Development Team readies a new version of the Infoplus API, known as API V3. This version will be a stable, non-changing iteration of our current Beta API. 


New and Updated Knowledge Base Article

We are always updating, editing, and adding new Knowledge Base articles to better address common questions and scenarios our clients bring to us. Check out these recently new or updated articles for insight into best practices within Infoplus:

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