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    October 27, 2023

    Infoplus Product Update - October 27, 2023

    The Headlines: 

    In this week's product update, we're excited to introduce two powerful new features and expand our shipping options with two additional carriers through our premier shipping partner, eHub. As we gear up for the upcoming holiday season, don't miss the chance to explore the cost-effective shipping rates offered by eHub. Make sure to activate eHub as your preferred shipping option.

    • New Carriers: FedEx and FedEx SmartPost Now Availbale via eHub
    • New Feature: Expose Item Inquiry Link in Pick/Pack UI
    • New Feature: Allow Users to Recalculate Order Insights Fields

    New Carrier: FedEx and FedEx SmartPost Now Availbale via eHub

    Users will now be able to utilize FedEx domestic and international services and FedEx SmartPost with our shipping partner eHub! For accounts with eHub enabled, when creating a Parcel Account, FedEx and FedEx SmartPost will be available as Carrier Company options when eHub is selected as the Manifest Partner.

    If you are not currently using eHub, we strongly recommend adding them as an option in your shipping repertoire. eHub can save businesses up to $4K a day by providing some of the best shipping rates available. You can continue to use other shipping partners in tandem with eHub and rate shop to find the ideal rate for your parcels. 

    Infoplus users can utilize eHub to ship with the following carriers:

    • USPS
    • UPS
    • DHL eCommerce
    • FedEx
    • FedEx SmartPost
    • Tusk Logistics 

    Click the image below to register with eHub and then follow this KB article to get your eHub account set up in Infoplus. 

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    New Feature: Expose Item Inquiry Link in Pick/Pack UI

    When performing Pick Work in the Mobile App, when asked to scan/confirm the quantity of the SKU being picked, there will now be a hyperlink on the SKU. When this is clicked, it takes the user to the Item Inquiry Mobile App, with that SKU’s record pulled up. This allows users to able to view the “Primary Image” and “Pick Image” of the SKU, which are visible within Item Inquiry, to ensure the correct item is being picked.

    New Feature: Allow Users to Recalculate Order Insights Fields

    There are some cases where Orders will come in from outside sources that contain fields used in Order Insights value calculations that aren’t in line with SLA agreements - for example, the “Warehouse Service Type” or “Last Ship Date” coming in as values that add extra days to SLA Dates. To remedy this, users will now be able to use a new action on Orders after they change these fields to the desired values according to their SLA agreements. This new action, ‘Recalculate Insights,’ will perform a recalculation of Order Insights values, including SLA Status and SLA Date. There is a new permission, ‘Recalculate Insights’, that must be enabled for a User or Role in order to utilize this new process.

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    New and Updated Knowledge Base Articles

    We are continually updating, editing, and adding Knowledge Base articles to better address common questions and scenarios our clients bring to us. Check out these new or updated articles for insight into best practices within Infoplus:

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