Connect your external shopping cart connections and streamline your orders ensuring all connections are set up correctly.
If you use an external Shopping Cart provider (e.g. Shopify, Magento, etc.), connect your Shopping Cart with Infoplus. Orders and inventory information will automatically flow back and forth between your Shopping Cart and Infoplus.
Shopping Carts Infoplus Connects with:
- Magento 1 & 2
- Channel Advisor
Links to Our Shopping Cart Setup Articles:
- Connect Infoplus to your Shopify site
- 3PL Customer - Connect your Shopify site to Infoplus
- Connect Infoplus to your Magento 1 site
- Connect Infoplus to your Magento 2 site
- Connect Infoplus to your WooCommerce site
- 3PL Customer - Connect Infoplus to your WooCommerce site
- Connect Infoplus to your BigCommerce site
- Connect Infoplus to your ChannelAdvisor Marketplaces
For information about setting up eBay, contact Infoplus Support. They will discuss your shopping cart connection needs and answer any questions you have.
These are the settings that are available for all of the carts mentioned above.
There are three fields that drive whether automation is applied on each Shopping Cart Connection:
- Sync Orders
- Sync Inventory
- Sync Tracking Data
To read more about their functionality, please go to Shopping Cart Connection Actions - Sync Fields for further detailed information.
Add / Edit Carrier Mappings
This setup has to be completed so that when Orders are sent from the cart to Infoplus, Infoplus will assign the correct carrier service on the Order that is created.
Note: a default carrier can be added if customers do not care about specific mappings and want all Orders to receive the same carrier service.
Here is the Knowledge Base article around this process: Add/Edit Carrier Mappings in Shopping Cart Connections
In this field, Item Filter, users are able to set a Smart Filter on the Shopping Cart Connection.
Add an Item Filter containing specific items that are to be included when syncing Infoplus inventory levels to your external shopping cart. Note: if all Items for the LOB on the Shopping Cart Connection need to be synced, leave this blank.
One example where users use this feature is for Items that another company fulfills the product or for digital products that are not physically fulfilled. When an order comes in for 1 Item that is in the filter and 1 item that is not, the item that is not in the filter will not be created on the Order in Infoplus.
Order Shipment Level
The Order Shipment Level controls how the order tracking information is communicated back to the shopping cart.
Note: Cancelations to orders are not transmitted via the Shopping Cart Connection. Thus, canceled orders should be canceled in Infoplus and in the Shopping Cart.
When Item Level is selected, Infoplus will communicate Line Item tracking and order information.
For example, a backorder happens for an Order, only the Item(s) that are fulfilled will communicate the fulfilled status and tracking numbers back to the shopping cart. The Item(s) that were unable to be fulfilled will still show as awaiting fulfillment until they are fulfilled.
Note: This is the most used option out of the two.
When Order Level is selected, Infoplus will communicate Order tracking and order information. In the same scenario for Item Level, the entire Order would be marked as fulfilled, even though technically all of the Item(s) were not fulfilled.
SKU Mapping Fields
These fields will control what field in Infoplus and the Shopping Cart will be used to match the Items between the two sites.
Here is where you will tell Infoplus which field on the Item table Infoplus contains the value that will match the Item with the Shopping Cart.
Fields that can be used:
- ID (Infoplus generated number)
- SKU (Most common)
- Vendor SKU
- Any Custom Field that is created
Shopping Cart SKU
Here is where you will tell Infoplus which field from the Shopping Cart contains the value that will match the field set on the Infoplus SKU field. The options will be different for each unique cart.
Inventory Level Warehouse Control
Here is where users can choose if all or specific Warehouses, from Infoplus, are used to control the inventory for the Shopping Carts.
Sync Inventory Cron String
By default, Infoplus runs the inventory sync, if Sync Inventory is turned on, every 15 minutes. Here users can choose a customized cron schedule for when the inventory runs.
Example cron strings:
- Every Five Minutes
- 0 0/5 * * * ?
- Every Hour
- 0 0 * * * ?
*Please note that all schedules created in Infoplus run on central standard time.
Note: Inventory Sync Cron Strings are only allowed to run a maximum of once every 5 minutes in Infoplus.
Scripts for Shopping Cart Connections
The Shopping Cart Connection can have scripts added to them. Below are some example script knowledge base articles:
Modify an Order based on Extraneous data from a Shopping Cart
Use Scripts to reject Shopify orders in a 'fulfilled' fulfillment status
Use Scripts to reject Shopify orders in a pending financial status
Stay informed of any updates between Infoplus Commerce and any of the above shopping cart connections.
- Infoplus Commerce Status Page
- CartRover Status Page
- Shopify Status Page
- BigCommerce Status Page
- Magento Status Page
- ChannelAdvisor Status Page
- eBay Status Page